First Time Visitors To Dog Paddle K9 Aquatics

If you wish to come by and see our facility, please call first and we will schedule an appropriate time for us to give you a tour.
Please leave your dog at home and remember, their may be client dogs in for their sessions so we ask for your patience as we respect their time with us.
If you have booked an appointment for an Initial Visit…Please check in with us before bringing your dog in the facility to make sure “the coast is clear” of other dogs.

Keep your dog on a leash at all times. (NO retractable leashes please)
Please make sure your dog has relieved him/herself before entering the facility. (kindly pick up after your dog and place it in the waste container outside our door)

In wet/ muddy weather, please wipe your dogs’ feet using the bucket of water and towel provided at the entrance.
Remove your outdoor footwear at the door and put on your “indoor” footwear.
Wear layers….it gets very warm in the facility.

Veterinary Information

We require ALL dogs to have a vet information form filled in by your vet, before you come for your Initial Visit. If your dog has had any medical conditions, surgery or who has been diagnosed with any disease, we require as much detail as possible.
If your dog is here for a session in the pool, remember to bring your towels, life jacket if you have one, treats and toys with you when you bring your dog to the pool area.

Please do not feed your dog within 3 hours of his pool visit.
Make sure your dogs’ nails are short and rounded (not freshly cut) as we can get scratched quite badly by their paws as he/she swims. Please attempt to remove burrs or other foreign matter when you brush your dog before your visit.
Accidents in the pool

On rare occasion (usually an older dog or one with neurological deficit), a dog will be overly-excited while in the pool and he/she may accidentally poop in the water. If this happens, we have to disinfect the pool and the entire system. As a result, we have to shut down the pool and will charge you $200 fee. So, please make sure your dog has taken care of his bathroom needs before you arrive. If your dog has paralysis…we recommend the use of water diapers.

If your dog is here for Land Based work such as massage, core strength training, chiropractic, or laser, please check in at the front desk before you bring your dog in to make sure the coast is clear.

Once you are finished your session and are cleared to leave, please take your dog out to relieve himself then return your dog to the car before returning in to the front desk to pay or rebook. (Feel free to arrive a few minutes early to take care of any business at the front desk before brining your dog in if you wish)

Thank you for your patience and understanding.

We strive to keep everyone safe and happy!

A Reminder….Dogs must be on leash while on the premises, and must be supervised by their guardians at all times!

Contact us by Email or call 905-623-2424 for more information
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